Shipping policy

DELIVERY INFORMATION

We offer delivery to both the UK and International (custom fees may apply). Delivery is free for orders over £200 in the UK.

We aim to dispatch all orders within 1-2 working days. If you wish to receive your order using Express Shipping, orders must be placed before 1 PM (Mon-Fri).

We process orders Monday through to Friday 9am-12pm excluding bank holidays. Any orders we receive outside of these times will be processed the next working day. Express shipping orders received after Friday at 1 PM will be processed on the next working day (Monday).

Special Delivery Guaranteed by 1pm®

*Postcodes exceptions

Working days are Monday-Friday.

We deliver throughout the UK. However, there are certain delivery restrictions in particular areas:

We deliver by 5.30 pm the next working day in the following postcode areas:

AB30 - 39, 41 - 45, 51 - 56

HS1, 3 - 9

IV21 - 28, 40 - 49, 51 - 56

KA27, 28

KW1 - 3, 5 - 15

KW16 Stromness Town only

PA20 (0&9)

PA28 - 38, 41 - 49, 76, 77

PH15, 17 - 26, 31 - 40, 49, 50

ZE1

We deliver within two working days by 5.30 pm to the following postcodes areas:

HS2

PA60 - 75, 78

ZE2, 3

We deliver within three working days by 5.30 pm to the following postcode areas:

KW16 - non Town

KW17

PH30, 41 - 44

 International Order Shipping

We ship internationally as well. The shipping prices depend on where you are ordering from. Custom fees may apply.

Looking for your order details?

If you placed an order online. You’ll be able to find your order details in your online account or order confirmation email.