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How do I place an order online?
To place an order, click the 'Add to cart' button next to a product and then click on the 'Go to Checkout' button to begin the order process. The site will guide you through the necessary steps.
Where is my order?
All orders are delivered by Royal Mail tracked delivery and typically arrive in 5 working days for a fee of £4.95.
Do you offer discounts online?
We run sales, offers, promotions and clearance from time to time. To keep up to date with this, subscribe to our newsletter.
How to create an Account.
Click on the text "Create Account" on the top right corner of this page to create an account and fill up the form with required information.
I forgot my password.
On the ‘Sign in/Register’ page, click on the link ‘Forgot Your Password?’ Enter your email address and you will be emailed a link that will allow you to reset it.
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What Method of Payment do you Accept?
The following methods are accepted for payment:
For your security, your billing name and address must match the credit/debit card used for payment. We reserve the right to cancel any order that does not match this criterion
What currencies do you accept?
We accept (£) Pound Sterling, US Dollars, and Euros. Your browser will automatically show your own currency if paying by PayPal.
Can I have my order delivered outside the UK: International Shipping?
Yes, we provide a fast worldwide delivery and we use FedEx for our international deliveries.
How do I cancel my order?
If the order has already been shipped we are not able to cancel it. Once you have received the items, please send it back to us in its original condition and we will refund your purchase.
What are your fragrance Best sellers?
Do you have Retail stores in London?
Yes, Our flagship store is in Westfield London. You can find the directions and address here.
Can I follow Karaama Fragrances on Social Media?
Yes! you can follow us on all of our social media platforms. Simply follow the links at the bottom left side of the menu on this page.
I have a Question that was not answered here. How can I write to you?
We appreciate all feedback and enquiries. Please send us a message via the Contact Us page.
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